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TERMS OF SERVICE

Last Updated: 18/06/2026

OVERVIEW

This website, BoxOrion.co, is owned and operated by SIMEX LLC.

Throughout the site, the terms "we", "us", and "our" refer to SIMEX LLC.

By accessing our website and/or placing an order, you agree to be bound by these Terms of Service, including all policies referenced herein.


COMPANY INFORMATION

Legal Company Name: SIMEX LLC

Registered Address:
262 Chapman Rd, Suite 240
Newark, Delaware 19702
United States

Website: https://boxorion.co

Customer Support: hello@boxorion.co

SIMEX LLC is the legal owner and operator of BoxOrion.co.

SIMEX LLC is the merchant of record for all products offered on this website and is responsible for customer support, order processing, shipping coordination, returns and refunds.

All products offered on BoxOrion.co are sold directly by SIMEX LLC.

SIMEX LLC maintains direct commercial relationships with its suppliers and is authorized to market and distribute the products available on this website.


ACCEPTANCE OF TERMS

By using this website, placing an order or interacting with our services, you acknowledge that you have read, understood and agreed to these Terms of Service.

If you do not agree with any part of these Terms, you should not use this website.


PRODUCTS AND SERVICES

Products available on BoxOrion.co are offered subject to availability.

We reserve the right to limit quantities, discontinue products or modify product offerings without prior notice.

We make every reasonable effort to ensure that product descriptions, images and information are accurate. However, slight variations may occur.


ORDER PROCESS

When placing an order, you agree that all information provided is accurate, complete and up to date.

Once an order is submitted, SIMEX LLC may contact you to confirm the order details before shipment.

We reserve the right to refuse, cancel or limit orders at our sole discretion in cases including suspected fraud, inaccurate information or product unavailability.


CASH ON DELIVERY (COD)

BoxOrion.co operates exclusively using Cash on Delivery (COD).

Customers do not make payments through the website and are not required to provide payment card information when placing an order.

To place an order, customers provide their contact and delivery information so that SIMEX LLC can process, prepare and dispatch the order.

Payment is collected directly by the delivery carrier when the customer receives the order.

This payment method is the only payment method currently accepted on BoxOrion.co.


SHIPPING AND DELIVERY

Orders are processed by SIMEX LLC and fulfilled through authorized logistics and delivery partners.

Estimated delivery times may vary depending on destination, local carrier operations and other logistical factors.

While we strive to meet estimated delivery times, they are not guaranteed.

SIMEX LLC is not responsible for delays caused by customs procedures, transportation disruptions, carrier issues or events beyond our reasonable control.


RETURNS AND REFUNDS

Customers may request returns and refunds in accordance with our Refund Policy.

Return requests must comply with the conditions outlined in the Refund Policy available on the website.

Approved returns may be processed through our authorized logistics facilities.


INTELLECTUAL PROPERTY

All content available on BoxOrion.co, including but not limited to:

  • Logos
  • Brand assets
  • Product descriptions
  • Images
  • Text
  • Graphics
  • Website design

is owned by or licensed to SIMEX LLC and is protected by applicable intellectual property laws.

No content may be copied, reproduced or distributed without prior written permission.


THIRD-PARTY SERVICES

Our website may contain links to third-party websites or services.

SIMEX LLC does not control and is not responsible for the content, privacy practices or operations of such third-party services.

Users access third-party websites at their own risk.


LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SIMEX LLC shall not be liable for indirect, incidental, consequential or special damages arising from the use of this website, our products or our services.

Nothing in these Terms shall exclude liability where such exclusion is prohibited by law.


FRAUD PREVENTION

SIMEX LLC reserves the right to investigate and refuse any order that appears fraudulent, abusive or inconsistent with legitimate consumer activity.

Orders may be subject to additional verification procedures when necessary.


MODIFICATIONS TO THE SERVICE

We reserve the right to modify, suspend or discontinue any aspect of the website, products or services at any time without prior notice.


GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws applicable in the State of Delaware, United States, without regard to conflict of law principles.


CHANGES TO THESE TERMS

We reserve the right to update, modify or replace these Terms of Service at any time.

Changes become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of any updated Terms.


CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact:

SIMEX LLC
262 Chapman Rd, Suite 240
Newark, Delaware 19702
United States

Email: hello@boxorion.co

Website: https://boxorion.co